- Log in using the email that you used for booking and the password received by email.
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Find your order in the list of orders in your Profile.
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Push the 'Cancel' button next to the ticket you would like to cancel. If there is no such a button, the cancellation is not possible (if you are not sure why the cancellation is not possible you can contact our Customer Support team by email or phone).
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The refund of the ticket cost except the cancellation fee will be transferred to your bank card (the card that was charged for the booking)
! In case of any questions regarding the tickets cancellation, you can contact our Customer Support by answering to the confirmation email that you received from us when booked your tickets.