Our phone in Saint-Petersburg (Russia):

Cancel Tickets

By submitting this cancellation form, you agree with our Terms and Conditions.
Train tickets can be cancelled no later than 3 days prior to the departure date.
A 1300 RUB (equal to 20 USD) charge per seat will apply.
Cancellation requests received later than 72 hours will not be accepted.

Cancellation policy is different for international paper tickets for Trans-Siberian, Trans-Mongolian and Trans-Manchurian trains. Information is provided upon booking.
Penalty fee for tickets issued in Mongolia and China is 100% off the tickets price.
Order Number*: the first number in voucher
First name*:
Last name*: