Our phone in Saint-Petersburg (Russia):
+7–812–309–5760

Cancel Tickets

By submitting this cancellation form, you agree with our Terms and Conditions.
Train tickets can be canceled no later than 3 days prior to the departure date.
A 20 USD charge per seat will apply.
Cancellation requests received later than 72 hours will not be accepted.

Cancellation policy is different for international paper tickets for Trans-Siberian, Trans-Mongolian and Trans-Manchurian trains. Information is provided upon booking.
The penalty fee for tickets issued in Mongolia and China is 100% off the ticket price.
Order Number*: the first number in voucher
First name*:
Last name*:
Phone*:
Email*:
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