Il nostro telefono a San Pietroburgo (Russia):

Annullamento biglietti

By submitting this cancellation form, you agree with our Terms and Conditions.
Train tickets can be cancelled no later than 3 days prior to the departure date.
A 20 USD per ticket cancellation charge will apply.
Cancellation requests received later than 72 hours will not be accepted.

Cancellation policy is different for international paper tickets for Trans-Siberian, Trans-Mongolian and Trans-Manchurian trains. Information is provided upon booking. 
Penalty fee for tickets issued in Mongolian and China is 100% off the tickets price. 
Numero Ordine*: il primo numero del coupon